Teaching an enterprise to talk to its own documents
- The problem
- [200+ SOP documents nobody could find anything in. People asked colleagues instead of searching.]
- What I noticed
- [The hard part wasn't the model. It was retrieval quality and trust. Three wrong answers and nobody asks a fourth question.]
- What shipped
- [A RAG pipeline scaled to the full document set. Add a metric: queries per week, time saved, adoption.]